2023/2024 NARTA BEEFEATER BBQ PROMOTION
Frequently Asked Questions
It is highly recommended that you read the full Terms and Conditions before claiming.
The Terms and Conditions override anything in these FAQs.
How long does this promotion run?
The offer commences on 21 November 2023 and closes for purchases at 11:59pm (AEDT) 29 January 2024.
Claims open 21 November 2023 and close at 11:59pm (AEDT) 29 February 2024.
What do I need to do to claim?
To be eligible to submit a claim, Claimants must purchase a new and eligible BeefEater Product (full list of eligible products is in the full Terms & Conditions),
from any participating retailer (either in-store or online) in Australia.
Purchases must be made within the Purchase Period while stocks of Eligible Products last.
Refurbished, second-hand Eligible Products or purchases made from non-approved retailers (either in-store or online) are excluded from this offer.
How do I claim?
Claimants must have fully paid for the Eligible Product before they are eligible to submit a claim.
To claim, Claimants must then undertake the following steps:
Visit www.summerbbqpromo.com.au then follow the prompts to commence your claim.
Complete, in full, the official online claim form including uploading a legible electronic copy of their purchase receipt showing the date of purchase,
the eligible BeefEater model purchased and a nil or zero balance and then submit the online claim form during the Claim Period.
Is there an age limit on who can enter into this promotion?
No but claimants must be Australian and those claimants under the age of 18 need a parents or guardians approval.
Where can I purchase the eligible BeefEater BBQ?
Participating Retailers include:
- Betta Home Living
- Bing Lee
- Signature Appliances
- Designer Appliances
- E & S Trading
- Hart & Co
- Spartan Appliances
Please check full T&Cs for details
Is this offer valid for an eligible BeefEater BBQs that I bought on the internet? (e.g. eBay)
Eligible BeefEater BBQs must be purchased new from authorised outlets.
Refurbished, second-hand Eligible Products or purchases made from non-approved retailers (either in-store or online) are excluded from this offer.
To remove doubt, eBay, Amazon, Kogan, Facebook Marketplace and Gumtree are NOT eligible participating retailers.
Do I have to supply the original receipt?
No, we require that you send us a copy of your original receipt and retain the original for warranty purposes.
The receipt is necessary for us to validate your purchase.
Failure to produce the proof of purchase for your entry will result in invalidation of your claim.
Copied purchase receipt(s) must clearly specify the store of purchase and that the purchase was made during the promotional period but prior to entry.
Unreadable, badly damaged, out of focus or tampered receipts may need further investigation to validate the claim.
Who do I contact if I have any problems claiming?
First, double check that you have entered all details and all fields correctly.
If you are still experiencing problems, visit the "Help" page on this site or contact 1800 285 285 to speak to one of our friendly customer service staff.
Can I claim more than once?
Yes, but only if you have purchased more than one eligible BeefEater product as per the full Terms and Conditions.
Can I enter the promotion with the same receipt number?
Yes, but only if you have purchased more than one eligible BeefEater product.
Please read the full Terms and Conditions for further details on multiple claims on the same receipt.
What is the Bonus Product?
The bonus products are from Meater.
How long will it take to receive the Meater Bonus Products?
Please allow up to 8 weeks from when we would typically receive your claim form and receipt.
What happens once I′ve entered my claim?
We aim to validate your claim and order Bonus Product from Meater as quickly as possible,
however please allow up to 8 weeks from the date we received your claim, to allow for processing, validation and delivery.
Once you complete and submit the claim we will email you a ‘Claim ID’.
You can use this ‘Claim ID’ to track the progress of your claim.
Just visit this website, go to the ′Check Claim′ section of this website & enter your code.
You will find out where in the claim-process cycle your claim is.
What model numbers do I have to purchase to enter the promotion?
List of eligible BeefEater products can be found in the full Terms and Conditions.